AI agents will erode credit card banks' pricing power. Since the GFC, uncompetitive card issuers have raised rates disproportionately in hiking cycles and barely cut them in easing cycles. Agents will let uninformed consumers refinance at much lower rates and make card points costlier as consumers optimize rewards. Medium term, that is net negative for JPMorgan, Citigroup, Capital One, American Express and Bank of America, and net positive for unsecured personal lenders such as SoFi and Upstart. x.com x.comÂ
