Airbnb is off-limits because AI agents could disrupt bookings. That view could change if the company adapts, pivots and proves it wrong. x.comÂ
Burak Finance
Head of Analytics, Growth Investor, PLTR/NBIS/RKLB
Marriott, Hilton and Hyatt hold an edge over Airbnb because users, including this one, dislike Airbnb's lack of customer service and refund terms. Airbnb refunds only 50% on cancellation, while most hotel chains give a full refund up to three days before. Airbnb's profitability remains a concern until it decides to grow up, which it can and likely will. x.com x.comÂ
Airbnb's long-run outlook looks less promising as its prices have climbed close to those of hotels. @BourseWayne says he barely uses the platform anymore because prices have exploded toward hotel levels, while hotels offer far better service; hotels are now the clear preference. x.com x.comÂ
Airbnb faces far less risk from AI shopping agents than online travel agencies or ad-driven e-commerce. It has no real ad revenue or paid placements, so changes in how people use the network matter less, and hosts and guests still want an intermediary for insurance, communications, arbitration and working capital. Individual hosts building their own agent-ready booking systems is a long way off, and many businesses may block agents to protect revenue, limiting what agents can see. x.com x.comÂ
Airbnb is losing ground to hotels and other aggregators that compete without hidden fees. Over five years, Marriott returned 173% and Hilton 163% versus 18% for Airbnb, per @Fiscal_ai. x.comÂ
Airbnb is a value trap. The stock has been flat for five years, and signs of the promised revenue acceleration from new products are limited. Now CEO Brian Chesky is starting a new AI lab to develop models while remaining CEO, per @negligible_cap, a side project that shareholders should find annoying. x.com x.comÂ
Airbnb is heading toward becoming an AI-native travel platform with inventory nobody else has. Q2 gross booking value rose 16% year over year, with $27.2 billion of bookings, as experiences and services attach to the core and hotels gain traction. As shoppers move to AI-native search, Airbnb's largely non-commodity inventory positions it well, and adding commoditized hotels and car rentals lets it connect trips end to end. x.com x.comÂ
Booking Holdings' valuation is quite clearly attractive, though AI agents may roam around and book hotels directly for people. Google I/O raised concerns about most internet names, leaving it unclear whether agentic AI will really hurt Booking. x.com x.comÂ
Airbnb is trash, judging by its response to a host scam. Instagram fitness influencer goob_u2 posted video evidence that a host, a career criminal, used AI-generated receipts to extract money from him, and Airbnb's response was to tell him not to post on social media. x.comÂ
Airbnb may have found its stride, and in a period of rapid change it pays to back the companies that are executing. On the Q2 call, CEO Brian Chesky said the company is innovating faster than it ever has. x.comÂ
AI price-comparison risk to Booking Holdings is a big nothing burger, since Google and Google Maps have offered comparisons for ages. Personal checks find Google showing no better price than Booking about two-thirds of the time, and saving a few euros is not worth another spam account or the lost time. Having all bookings in one app is also far more convenient than digging through a messy Gmail inbox. x.com x.comÂ